Privacy Policy

Last Updated: October 3, 2026

Avenor Industrial Inc. (“Avenor,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, and protect information submitted through our Contact and Request for Quotation (RFQ) forms.

1. Information We Collect

When you contact us or submit an RFQ, we may collect information such as:

• Name and company name.
• Email address and phone number.
• Business address and other contact information.
• Product names, specifications, part numbers, quantities, and project requirements.
• Information contained in documents or files submitted with an RFQ.
• Any other information you voluntarily provide through our website.

We may also collect limited technical information, such as IP address, browser type, device information, and website usage data, where applicable.

2. How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries and messages.
• Review and process quotation requests.
• Identify potential products, manufacturers, and suppliers.
• Prepare and provide quotations or commercial information.
• Communicate with you regarding your requirements.
• Coordinate sourcing, procurement, documentation, and delivery activities.
• Improve our website, services, and customer experience.
• Comply with applicable legal and regulatory requirements.

We do not use information submitted through our forms for purposes unrelated to the request unless permitted or required by applicable law.

3. Sharing of Information

Avenor may share relevant information with manufacturers, suppliers, logistics providers, or other business partners when necessary to evaluate a request, source products, prepare a quotation, or fulfill a business requirement.

We only intend to share information that is reasonably necessary for the relevant business purpose.

We may also disclose information where required by law, regulation, legal process, or to protect our legal rights and legitimate business interests.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

5. Data Retention

We retain personal and business information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve inquiries or transactions, and comply with applicable legal or regulatory requirements.

Retention periods may vary depending on the nature of the information and the business relationship.

6. Third-Party Services

Our website may use third-party services for hosting, analytics, security, email delivery, forms, or other website functionality.

These third parties may process limited information as necessary to provide their services and may have their own privacy policies and terms.

7. Your Privacy Rights

Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to request access to, correction of, or information about the handling of your personal information.

To make a privacy-related request, please contact us using the information below.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, analytics, and performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how Avenor handles personal information, please contact us:

Avenor Industrial Inc.
Address: 50 Herrick Ave, Unit 219 St. Catharines, Ontario, Canada L2P 0G3
Email: sales@avenorindustrial.com
Phone: +1 905-236-0202